Stephen G. Haines
President and Founder
Stephen G. Haines is the founder and President of the Haines Centre for
Strategic Management® and Systems Thinking Press®, both located in San
Diego, California. He is internationally recognized as the world’s leading
expert in the field of Strategic Management as it relates to the successful
application of Systems Thinking to create business excellence and superior
results. Steve has over 30 consecutive years of CEO level experience with
over 200 CEOs in complex and diverse international situations. His and the
Centre’s purpose is to assist CEOs in developing and sustaining high
performance organizations in today’s dynamic environment. The Centre has
Master Consultants as Partners and Affiliates with offices across the USA
and Canada, as well as a growing number of Partners and Affiliates World
wide.

Steve personally serves senior management and boards in a wide variety of
private and public sectors. His career focus is using his extensive "Best
Practices" research to lead dozens of major consulting projects. These have
included mergers and acquisitions, high growth, turn-arounds, restructurings,
and strategic transformations. Steve specializes in Strategic Planning and
Transformational Change. These changes include a strong emphasis on
enhancing Leadership Competencies through executive coaching, leadership
development, HR management, and executive team building. These
organization-wide changes also include the realignment of delivery processes
and attunement of people's hearts and minds needed to create customer
value.

From Steve’s extensive research and 24+ years experience in Systems
Thinking, the Centre has copyrighted state-of-the-art frameworks and
processes for "The ABC's of Strategic Management" (Planning, Leadership,
and Change), "The Rollercoaster of Changes" and an "Organizational
Systems Model" to guide organizational design and strategic change. He is
also the architect of The Systems Thinking Approach to Leadership
Development and its six natural core competencies found nowhere else.

Prior to founding the Centre, Steve was president and co-owner of University
Associates Consulting and Training Services, the pioneer firm in the
development of human resource practitioners and their organizations. He was
the architect of its renewal before devoting full-time work in Strategic
Management and change through the Centre.

In addition, Steve was executive vice-president for ICA, a diversified $14
billion nationwide financial services firm. Prior to that, he was senior vice-
president of Freddie Mac, a $32 billion financial institution. Steve has been a
member of eight top management teams—both US and International—with
corporate responsibilities for all aspects of organizational functions, including
planning, operations, marketing, PR, communications, finance, HR, training,
and facilities. His career included executive positions at MCI, Exxon, Sunoco,
and Marriott Corporations.

Steve has a Master in Organization Development (minor in financial
management) from George Washington University. He has a B.S. in
engineering from the prestigious U.S. Naval Academy at Annapolis, MD
(minor in foreign affairs) and is a graduate of the DOD Human Goals Institute.
As a former Naval Officer he has flown Navy jets, piloted ships, and served in
Vietnam.

Steve is today’s new breed of "world-class executive consultant" providing
priceless value-added advice as (1) a Master strategist and business expert,
(2) a Systems Thinker on The DNA of Organizations, and (3) a leader with
enormous skills in "facilitation" of difficult executive groups. He is an
accomplished keynoter, as well as a prolific author and publisher.

Steve’s diverse background includes exposure to hundreds of firms, over
1000 CEOs, and extensive "Best Practices" research. He has received
numerous Who’s Who honors, written 14 books sold in 68 countries, over 50
articles, and developed 12 volumes of comprehensive research, the Haines
Strategic Library. He has taught over 80 different kinds of seminars and is in
demand as an insightful keynote speaker at international conferences...with a
special emphasis on CEO and Board issues. He is a premier TEC
Organization Resource (groups of 15 CEOs) with over 75 presentations to his
credit. He is also the co-leader of the prestigious Banff Centre for
Management’s two-week senior executive and leadership development
course. He has been on nine Boards, including a Credit Union Chairmanship.
His personal interests include family, community service, sports, sailing,
travel, photography, art, and design.

CEO and Executive Feedback on Steve Haines and the Centre's Systems
Thinking Approach:

    Joe Schroeder—CEO, Rockwell Federal Credit Union
    "As a client for five years, we’ve discovered that Steve’s Systems Approach is
    logical and effective.  He has earned the respect of management and the
    Board.”

    Jim Acridge—CEO and Chairman, Giant Industries, Inc.
    “Steve and his associates have continued to deliver new, but proven, methods
    that are exciting and are delivering the desired result.”
    “Your Strategic Management model successfully incorporates our personnel
    into the planning and implementation process.”

    Captain Andy Brunhart—Commanding Officer USN, Navy Public Works
    Center, San Diego
    "Last summer I attended the senior Executive course at the Kellogg Business
    School at Northwestern University.  I found that PWC San Diego was ahead of
    about 90% of all the companies represented in my session in our Strategic
    Business Planning and Change efforts.  This is a real tribute to Steve Haines
    and his Centre for their innovative Systems Approach to Strategic
    Management.”

    Steve Barker—CEO, Eagle Creek Travel Gear
    "Steve’s personal advice and coaching has been invaluable to me and helped
    me grow as a CEO while also dramatically growing our company.  We have
    adopted and now “own” Steve’s Strategic Planning and Change process.  It is
    the cornerstone of how we run Eagle Creek.”

    Marla Shepherd—CEO, Santel Federal Credit Union
    "The clarity, focus, and simplicity of the Centre’s approach is extremely
    effective.  The commitment to the Plan and the clear accountability have made
    implementation a resounding success.”

    Don Fast—Assistant Deputy Minister, British Columbia, Environmental Lands
    and Parks
    “Systems Thinking has provided the means to proactively adapt my
    organization during periods of growth as well as severe downsizing – it has
    been the key to survival.  ‘Creating the People Edge’ by applying systems
    thinking to HR management is the most exciting concept I have seen in 30
    years of management.  People are the greatest resource we have and this
    approach provides a practical way to have a win-win for the employees, our
    organization and our clients.”
    “Steve Haines is a world leader in change management and systems thinking.”

    TEC Group CEO participant
    “Steve is really great, really lived up to his reputation”

    Sheryl McTear—Past President and CEO, Central Credit Union
    "Strategic planning and change have been the thrust for the positive results
    we have achieved the last two years: a decrease in expenses, growth of more
    than 20%, and a 70% increase in profits.  Steve and his state of the art
    strategic planning process has paved the way to a successful turnaround.”

    Fred Holliger—COO, Giant Industries, Inc.
    "Steve Haines is the finest facilitator I have ever worked with particularly in the
    strategic planning and change area.  His ability to probe, cajole and close the
    loop on key issues ensures a thorough and complete strategic review.  The
    Model is a superb design.”

    Dr. Robert Reeves—Superintendent, Poway Unified School District
    “Strategic planning and strategic change have dramatically changed our
    school district from a focus on teaching to ‘Excellence in Learning our only
    business’.”
    “Steve Haines has worked with the Poway Unified School District over the past
    four years. Steve has facilitated us to new positive relationships with our
    teacher unions through patience, understanding, coercion, and a clear
    understanding of group dynamics. He has made a second substantial impact
    by working us through Applied Strategic Planning. By helping us adopt a
    business model to the school business, we now have a clear focus on the
    future, a commitment through the active organization, and an increased sense
    among all employees that what they do is important to our mission.”
    “Steve, Great to hear from you; shaping PUSD’s strategic mission in 1988 is
    still working.  We even learned how to use KSF’s for learning.  Keep in touch.”
Copyright 2009 Haines Centre for Strategic Management
Stephen Haines
In action in India
With Centre members in
Perth, Australia
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